Returns & Exchanges

  • At Maison de Noor, we want you to be completely satisfied with your purchase.

    Returns & Exchanges: We gladly accept exchanges within 30 days of your purchase date for all non-final sale items. Items must be returned in the same condition you received them, unworn or unused, with tags attached. Please note that all returned items are subject to inspection. We do not accept exchanges for items that appear worn, damaged, or altered. Such items will be returned to the customer, and no exchange will be possible.

    Customer Responsibility: At this time, we are unable to cover the cost of return shipping. Customers are responsible for any return shipping costs.

    No Refunds: We do not issue refunds. However, we offer seamless exchanges for all Canadian customers. You can exchange your item for the same product in a different size, subject to availability, or for a completely new item of your choice.

    Non-Refundable Fees: Please note that all original shipping fees are non-refundable.

    If you have any questions or need help with an exchange or return, reach out to our customer support team at support@maisondenoor.com.